How to setup Wave Voice Mail to E-Mail Notifications with Gmail

Updated 6/1/22: Gmail disabled “Allow less secure app” access as of May 30th, 2022 and now requires 2-Step Verification and App Passwords to be enabled. Our tutorial below has been updated to reflect this change.

Voice Mail to E-mail Notification is a popular feature in Vertical Wave. While many users opt to use their own E-mail servers for this, others may want to use a 3rd party e-mail service such as Gmail. This tutorial will walk you through the process to setup Wave’s Voice Mail to E-mail Notification service with a Gmail account.

If you do not already have a Gmail account to use, go to https://www.gmail.com to create a new E-mail account.

Login to your Gmail account, then click on your profile icon at the top right corner of the screen and click “Manage your Google Account“:

Click “Security” from the menu on the left, then scroll down until you find “Signing in to Google“:

There are two steps to complete:

Step 1 – Enable 2-Step Verification (click and follow the prompts)

Step 2 – Create an “App password”. When prompted, choose “Custom”, give it a name of your choice (such as “Wave”) and note the password generated by Google.

Note: If you do not see “App passwords” available, go to https://myaccount.google.com/u/3/apppasswords to access this area.

Once complete, open up a Remote Desktop Connection to your Wave server and login, then run TVAdmin and login.

From the top menu in TVAdmin, go to Tools / System Settings / E-mail Notification and configure the settings as follows (replacing your Sender name, Sender address and user name/password with your own)

Important: You must use the unique “App Password” provided to you by Gmail in the “Password” field.