Sangoma Direct Support Contracts provide a direct line of communication to Sangoma’s technical experts, and are available in two varieties:

Gold Support – Provides 9×5 Regional Business Hours Support

Platinum Support – Provides 24×7 Emergency System Outage and 9×5 Regional Business Hours Support. Platinum Support is available for select Sangoma product lines.

Please review Sangoma’s full Terms of Service for all Support and Maintenance Services before purchasing a support plan.