Call Classifier enables professionals to provide better customer service by empowering them with information about the caller and the origin of the lead source or relevant promotion before they answer a call. The Call Classifier can provide agents with detailed caller information from any database or Web site, and can intelligently route calls based on who is calling.
For more detailed information, check out the product sheet.
Important! Wave licenses are version-specific and are non-interchangeable. Please verify your current version of Wave before ordering. If you have questions regarding your current version of Wave, please contact us and we will be glad to assist you.
Licenses are delivered via e-mail, typically within 24 hours.