One hour of remote technical support via e-mail, phone, and/or remote control (OUTSIDE regular business hours of 9AM-5PM PT). Includes tiered support escalation if necessary.
Turn Up Technology offers remote technical support for Sangoma / Dialogic Media Boards, Vertical Wave, and Vertical (Artisoft) TeleVantage.
Note: Please contact us prior to purchasing remote support so we may advise of the time required to resolve your issue. We often do not charge for questions which require very little time to resolve, so please do contact us prior to opening a ticket.