One hour of remote technical support via e-mail, phone, and/or remote control (during regular business hours of 9AM-5PM PT).  Includes tiered support escalation if necessary.

Business hours support is logged in 15 minute increments (Example: If 1 hour is purchased and 15 minutes is used to address an issue, 45 minutes of support time will remain available on your account).

Turn Up Technology offers remote technical support for Sangoma / Dialogic Media Boards, Vertical Wave, and Vertical (Artisoft) TeleVantage.

Note: Please contact us prior to purchasing remote support so we may advise of the time required to resolve your issue.  We often do not charge for questions which require very little time to resolve, so please do contact us prior to opening a ticket.